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Frequently Asked Questions

Q. What is a Signing Agent?

A Signing Agent is a Notary specifically trained to facilitate mortgage signings, ensuring a secure and efficient experience for clients. They possess specialized knowledge and expertise in handling sensitive documents and adhering to industry regulations.

Q. What is Errors and Omissions (E&O) Insurance?

  • Errors and Omissions (E&O) Insurance is a type of liability insurance that protects Notaries and Signing Agents from potential errors or omissions in their work.

  • It's essential for Signing Agents to have E&O insurance to safeguard against financial losses and reputational damage.

 

Q. What is a Notary Bond and Why is it Required?

  • A Notary Bond is a type of insurance policy that guarantees the Notary's integrity and ensures they fulfill their duties responsibly.

  • In most states, Notaries are required to obtain a Notary Bond as a condition of licensure, providing an added layer of protection for clients and the public.

Q. What is the Difference Between a Notary and a Signing Agent?

  • A Notary is a public official authorized to witness signatures and authenticate documents.

  • A Signing Agent is a specialized Notary trained to handle mortgage signings, adhering to industry regulations and best practices.

 

Q. How Do I Verify a Signing Agent's Credentials?

  • Check for professional certifications, such as the National Notary Association (NNA) or the National Association of Mortgage Professionals (NAMP).

  • Verify the Signing Agent's licensure and bonding status with the relevant state authorities.

  • Review online reviews and testimonials from previous clients.

 

Q. What Documents Do I Need to Bring to a Signing Appointment?

  • A valid government-issued ID (driver's license or passport).

  • Proof of income or employment.

  • Any other documents specified by the lender or client.

 

Q. How Long Does a Signing Appointment Typically Take?

  • Signing appointments usually last between 30 minutes to 1 hour.

  • The exact duration may vary depending on the complexity of the documents and the number of signers.

 

Q. Can I Cancel or Reschedule a Signing Appointment?

  • Please get in touch with us at least 24 hours in advance to cancel or reschedule an appointment.

  • We will work with you to find a suitable alternative time that meets your needs.

 

For more detailed information or clarification on any of these topics, please do not hesitate to ask.

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